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DR DAVID KILNER PUBLICATIONS Pursuing Customer Satisfaction In The Human Services (Co-Author Keith Were)(1997) Complaints Handling In The Human Services (Co-Author Moira Deslandes)(1998) Community Housing Evaluation Study (Co-Author Moira Deslandes)(1998) From Dream to Reality : A History of Northern Suburbs Housing Co-Op (2002) Housing Policy in South Australia Since White Settlement (2005) Plus numerous reports arising from consulting work (see separate screen) Purchase a copy of 'From Dream to Reality' Purchase a copy of 'Housing Policy in South Australia Since White Settlement'